At PCA, we strive to not only be your MSP, but also your trusted IT ally. By listening to your needs and simplifying the experience from start to finish, we are able to help you leverage technology to drive your business forward. We thought it would be helpful to show you what some of our clients have to stay in relation to our six core values!
Honesty & Integrity: “In 2018, our human services agency was facing a crisis with our IT systems and a lack of response from our then provider. We learned of PCA from another partner in Cattaraugus County, and went to meet PCA representatives at their offices. Impressed with their focus on both customers and employees, we invited them to respond to an RFP. Fast forward over two years, and we are in a much better and more secure place. The issues that created multiple help desk tickets a week with our old provider are gone. Servers and secure and monitored. Staff are educated about IT and cybersecurity. Strong policies are in place. Tickets are at an all-time low. But most importantly, the communication between our agency and PCA is stellar – open and supportive.” – Tina Z, Cattaraugus Community Action.
Open Communication: “As of this review, our company has been working with PCA Technology for a little over two years on a major re-development of legacy software to a more modern (C#) programming platform. PCA’s support has been both high-quality and consistent, highly professional and responsive – they hit their mark on all aspects of a great contractor. The knowledge level of the personnel that they assigned to this project fit perfectly with the project specifications. I couldn’t have asked for a better partnership.” – Paul B.
Accountability: “I’ve been at my current IT position with American Steamship company for almost 5 years. During that time, we’ve relied heavily on PCA to upgrade and maintain our software systems. They’ve always been incredibly responsive and the skill set of their employees is second to none.” – Kevin B, American Steamship Company.
Quality: “I have worked with the PCA for a few years now and have been extremely satisfied with the quality of work. Their knowledge and responsiveness have been very valuable to many of our IT projects. I look forward to working with them in the future as we continue to update/alter our software.” – Todd L.
Growth Mindset: “Worked with PCA on several SQL and report projects. They have a very skilled team that’s focused on delivering accurate and timely solutions. They’re also a very easygoing and fun team.” – Kevin D.
Fun: “When working at PCA, you get all the benefits of working for a fun technology company with a mature leadership group who will invest in you and your professional growth. The leadership group is very well organized, knows their target market, and truly adopts the team mentality which allows an Account Executive to be successful. In addition to a great culture and work environment, PCA’s dedication to not only their customers, but the community through volunteer programs, sets them apart from anywhere else I have worked before.” – Jason C, PCA Technology Group.
A total of six reviews, all five stars; we take great pride in knowing that our clients are happy with the services that we have provided! Google Reviews are a great way for you to let us, and everyone else, know how you think we’re doing. We pay close attention to feedback and we encourage you to leave a review if you’ve had an experience with us!
