It sounds too good to be true: the same enterprise IT tools that big businesses utilize plus expert support to help you make the most out of it, all for a small-business price? Thanks to economies of scale, massive demand, and developments in IT solution delivery, this outcome is not only possible, but common.
SMBs (small and medium-sized businesses) like yours need modern, optimized IT systems to stay competitive. But it’s likely that you can’t afford in-house IT staff, so managed services providers (MSPs) fill this demand with outsourced IT services.
But why is the MSP market growing so fast? Why do so many SMBs think that outsourcing their IT management is a smart investment? Let’s take a look at some of the key reasons.
Access to vital knowledge and expertise
There are countless IT products and solutions hitting the market that make it easier for SMBs to enhance their productivity, profitability, and security, so it’s a great time to be in business. However, these advanced technologies are just that: advanced. This means they require specialized expertise and knowledge to truly get the maximum benefits.
By outsourcing your IT services, you can get assistance and advice from industry professionals who stay up to date with developments in the technology space. They also work with other clients both in and outside of your industry, offering insights and solutions your own IT team may not consider. With outsourced IT, you won’t have to spend your time learning new software or figuring out the best configurations for your needs — you can just leave it to the experts.
Outsourced cybersecurity
Spending money on cybersecurity tools such as encryption programs, access control systems, and email filtering are investments in your future. They provide little to no immediate benefit, but they prevent expensive and possibly business-ending cyberattacks from affecting your company.
Outsourcing the implementation and management of your cybersecurity tools to trained and licensed professionals ensures you have comprehensive, enterprise-grade protection. This will prevent the majority of devastating data breaches and mitigate the damage of any that manages to get through. Outsourced cybersecurity is not so much a smart investment to make money, but to prevent unsustainable losses instead.
Peak productivity for your whole workforce
Like most SMBs, your business relies on IT to stay productive and competitive. The more optimized your IT is, the more efficient and productive your company can be. Outsourced IT services help you maintain peak productivity by:
- Providing regular IT maintenance, preventing costly technology downtime
- Configuring and integrating your software tools to streamline workflows
- Delivering prompt IT support when things go wrong to get you back in business fast
- Handling routine IT tasks such as patching, updating, and troubleshooting so your IT department can focus on revenue-generating tasks
Short- and long-term cost savings
With MSPs offering outsourced IT services on a subscription basis, you benefit from a stable IT budget and predictable expenses.As long as the level of support required is within the agreed-upon service level agreement (or SLA, which defines the specific services, performance standards, and response times), you pay the same each month.
Outsourced IT services also reduce your overall technology spending by:
- Maintaining systems to prevent frequent fixes or upgrades
- Providing high-level expertise and experience without high labor costs
- Assisting with IT strategy to adjust resource usage now and in the future to maintain cost efficiency
- Determining the ideal IT setup for your unique needs, adding necessary tools while eliminating unnecessary IT expenditure
Ready to make a smart IT investment for your SMB?
To find out what effective outsourced IT services delivered by experienced professionals can do to maximize your ROI, contact PCA Technology Group. We’ll explain how our proven five-step process will maximize the benefits of your IT investments by maximizing the impact of your IT on your profitability.
